We had the Houston South division come out a few years ago and were overall pretty happy with the results in our home! I’ll attach photos in the comments since I can’t put them here in the review …
You’ll see in the one photo that there was an area in the middle where 3 boards came together and it looked kinda “sloppy” for lack of a better word. We kinda settled on it because overall we still liked the results …
HOWEVER, earlier this summer we contacted them because 2 of the shelves were starting to sag slightly and when the inspector came out to confirm they also agreed with that center area looking wonky. The manager informed us that they have updated the machinery used for cutting their products and was insistent on making it right!
They replaced every single shelf with extra hidden reenforcement and re did the system to create cleaner lines across that top area (highlighted in one of the photos in the comments).
It was above and beyond and them standing behind their product was very encouraging and left such a great impression on us. We’ve contracted them to do our main closet after this interaction and excited to see how that turns out in about 2 weeks!! 😀
About Closets by Design - Houston South
Closets by Design Houston South offers custom closet solutions for homeowners in Houston South and surrounding areas. From pantry to garage, the company designs attractive storage spaces for any area of the home. The entire process, from beginning to end, is professional and stress-free. Customers praise the company's fast and efficient installation process, with installers who are smart and courteous. The scheduler ensures timely communication, and sales representatives listen attentively to clients' needs. Recent reviews highlight the company's commitment to quality, with clients noting that they stand behind their products. One customer experienced issues with sagging shelves, but the manager quickly addressed the concerns by replacing the shelves and improving the design for cleaner lines. Clients are thrilled with the final results, saying it exceeds their expectations. With great customer service and impressive results, Closets by Design Houston South is a trusted choice for home organization projects, including custom closets and garage floor installations.
Reviews
We had the Houston South division come out a few years ago and were overall pretty happy with the results in our home! I’ll attach photos in the comments since I can’t put them here in the review …
You’ll see in the one photo that there was an area in the middle where 3 boards came together and it looked kinda “sloppy” for lack of a better word. We kinda settled on it because overall we still liked the results …
HOWEVER, earlier this summer we contacted them because 2 of the shelves were starting to sag slightly and when the inspector came out to confirm they also agreed with that center area looking wonky. The manager informed us that they have updated the machinery used for cutting their products and was insistent on making it right!
They replaced every single shelf with extra hidden reenforcement and re did the system to create cleaner lines across that top area (highlighted in one of the photos in the comments).
It was above and beyond and them standing behind their product was very encouraging and left such a great impression on us. We’ve contracted them to do our main closet after this interaction and excited to see how that turns out in about 2 weeks!! 😀
I love my new closet! It’s small and it had just two rods to hang things. Now I have various shelves and 4 hanging spaces. Everyone was great, professional, on time and friendly!
Photos
Hours
Monday 9AM - 5PM
Tuesday 9AM - 5PM
Wednesday 9AM - 5PM
Thursday 9AM - 5PM
Friday 9AM - 5PM
Saturday Closed
Sunday Closed
Good to know
- accepts credit cards
Location
12603 Executive Drive Suite 810, Stafford, TX 77477
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