About Valvoline Instant Oil Change
Valvoline Instant Oil Change℠ in Spring is known for its great customer service, both over the phone and in person. The staff are polite, quick, and thorough, ensuring that vehicle maintenance is taken care of efficiently. They are also helpful in addressing additional issues, such as a broken rear wiper, and make sure they are resolved promptly. The team is composed of friendly and knowledgeable individuals who are eager to help. First-time customers have reported having amazing experiences with the staff, who are not only friendly and efficient but also affordable. The new store manager, Eli, is described as professional, helpful, and insightful, leading a team that provides excellent service and is respectful to interact with. Customers also appreciate the helpfulness of staff members like Zander and Michael, who offer detailed advice and quick service. The waiting room is somewhat small and no-frills, so visitors with kids should keep that in mind. Overall, Valvoline Instant Oil Change℠ is a trusted and reliable choice for vehicle maintenance, offering quick, honest, and high-quality services.
Customer service great over the phone, and in person. The staff who assisted were very polite and got everything done quickly and they were very thorough. My rear wiper broke when trying to replace it (no fault of their own, it had never been changed and this is super common) and they are making sure it is getting taken care of asap. Very fun people to talk to. Probably never going to any other place for an oil change ever again! Loved everything about coming here. If someone didn't know something, they asked rather than winging it and potentially messing something up. Quick, friendly, and most importantly HONEST
It was our first time at Valvoline and it was an amazing experience. They were friendly, efficient, and super affordable! We will definitely be back for more services when the time comes!
Had a great experience Friday afternoon getting an oil change. Eli, the new store manager was extremely professional and helpful. He and his team went over and beyond. I received excellent service. Eli had great insight and everyone was respectful and nice to interact with. I will 100% be back for my next oil change. Great job ??