About Spring Eye Associates
Spring Eye Associates is an eye clinic located in Spring that provides comprehensive eye care services. The clinic emphasizes a comfortable and organized experience for all patients, especially new ones. They offer a full range of services and encourage patients to complete new patient forms beforehand. The clinic is highly regarded for its exceptional service and care. Patients appreciate the doctors' thoroughness, caring nature, and ability to explain diagnoses clearly. The staff is also praised for their patience, friendliness, and expertise in helping patients choose the right frames. Spring Eye Associates stands out from larger chains by ensuring accurate prescriptions and providing personalized attention, including adjustments and fittings for glasses. The clinic is known for its dedication to patient well-being, going above and beyond to accommodate emergencies and provide timely referrals to specialists.
Dr. Wallace is GREAT, there is no eye doctor I trust more with my eyes than Dr. Wallace! However, the front staff is horrible!! unfriendly, always makes it seem like it's a bother when you ask them questions..makes for quite an unpleasant experience.
Such a shame because I can speak Dr. Wallace's praises over and over but please hire some more friendlier people!
The doctor was great but the staff, not so much. Still waiting for my glasses after almost three weeks. Office, when someone actually answers the phone, isn’t any help. Went in to the office for answers but the only girl there (12:20 on a Tuesday) was sitting in the dark and stayed there once she turned on the lights. Couldn’t help me and said someone would call me tomorrow. Not holding my breath and once/if I get proper glasses I will not be going back.
First time there, the doctor was great. But the staff different story one lady in particular, I went twice to get my glasses adjusted. She didn't get it right neither time, she was not friendly what so ever, she made feel like I was a bother. No thank you no I apologize
Didn't say a word.
Will not be going back, thanks to her