About Braintek
Reviews for Braintek
Write a reviewHours
Monday: 7AM - 6PM
Tuesday: 7AM - 6PM
Wednesday: 7AM - 6PM
Thursday: 7AM - 6PM
Friday: 7AM - 6PM
Saturday: ClosedSunday: Closed
Braintek provides exceptional IT support for small to midsize businesses in Houston, helping them overcome tech challenges quickly and effectively. With a focus on preventing future issues, Braintek transforms IT from a liability into a competitive advantage for companies with 10 to 300 workstations. Their team understands various industries, including manufacturing, medical, legal, and specialized services, ensuring systems are secure, connected, and efficient. Clients appreciate the professionalism, knowledge, and reliability of Braintek's staff. They highlight the kindness and integrity of the team, who take the time to explain solutions and guide clients through their tech issues. Reviews emphasize the promptness and effectiveness of the support, with special mentions of team members who have provided thorough assistance and training. Since 2019, Braintek has built a reputation for outstanding customer service, making it a highly recommended choice for businesses seeking dependable IT solutions.
Sheri was just absolutely amazing, patient and kind during our sessions. She was able to guide me and fix all the issues I was having with getting my devices set up for remote use and could not have been more helpful, patient and most especially knowledgeable in how to guide me and fix all of my issues. I cannot express enough gratitude to her for her assistance, but most especially when I had trouble understanding what I was supposed to do, due to my lack of knowledge on my end! She exhibited both patience and kindness to the upmost!
It was great to work with Holly Leopold who provided a solution and took the time to show me what to do next time as well. I appreciated her kindness, patience, and willingness to help me through all of my questions. Thank you, Holly!
Braintek has been helpful and prompt in resolving any issues I have with the laptop and connections. I travel to four remote offices and have been able to stay connected and working thanks to their help and expertise.