About WellMed at Stone Oak
WellMed at Stone Oak offers a welcoming and professional healthcare experience. The modern and easily accessible building features ample parking and a beautiful interior. The bilingual staff is courteous and efficient, ensuring a smooth check-in process and minimal wait times. Patients praise the upbeat and positive doctors, who take the time to listen and provide personalized medical advice and treatment plans. With easy appointment scheduling and a focus on patient care, WellMed at Stone Oak has established a reputation for excellence in healthcare.
The WellMed clinic on Highway 281 is a large, clean, and well-maintained facility with a bright and welcoming atmosphere. I especially appreciate the health education programs displayed on the television in the waiting area, which make arriving early both informative and enjoyable. The registration staff consistently greet patients with a warm welcome and are always willing to assist with any needs. Before each appointment, the Physician Assistant (PA) courteously greets patients and performs the necessary vital sign assessments, helping ensure a smooth and efficient visit with the doctor.
Sincerely, Victor Q
The front desk staff is very nice and I feel they do try to provide help. However, the most recent visit for my mother was not with her primary Dr and that is the issue we usually have with wellmed. The NP that we had to deal with was not only rude to my family member who is my mother's advocate and caregiver, but she literally rolled her eyes and sighed when asked a serious question. I would like to believe that part of her role would be answering questions pertaining to someone's healthcare. The other issue here is that wellmed tries to heavily push or force patients to get labs and other services within their facility even when the patient expresses they don't want...read full review
I had my first appointment with my new doctor, Dr. Sandra Fernandez and was impressed by her professionalism, kindness, patience and attention to my concerns. She was very thorough and obviously had read my file prior to seeing me. I left the appointment confident in the quality of care I received and with clear goals moving forward. All of the staff that I encountered were welcoming, efficient and professional. The Stone Oak facility was clean, comfortable and inviting. I am very pleased with my decision to look to Stone Oak WellMed, and especially Dr. Fernandez, for my medical care.