I took one of my babies to Thrive Pet Healthcare, on December 16, because my primary veterinary recommended them due to services they do not provide. My baby's illness required an MRI for her brain and several additional testing. The doctor and technician explained the entire process before making my commitment during consultation. They also, provided a detail of the low and high cost expenses of the different services. Going with the high cost, they informed me of a couple of included procedure cost that might not be required but they would not know until the MRI was done. I felt comfortable leaving her but nervous on what the outcome would be. (Who wouldn't.) My babies procedure, lasting several hours from start to finish, didn't start at the time noted but was kept informed on each step and received a call from the doctor in between of the current diagnoses. Some testing require outsource Thrive analysis, which will take days and weeks for those results to return but this was also clearly disclosed to me during consultation. To wrap this up, during discharge, I was given explanation with documentation and medication for my little one, being advised on what to observe for on any possible abnormalities. Also, I was financially credited on a service that wasn't necessary. Being only two days since released, to see full results is unknown time away but currently feel satisfied taken her to Thrive. Looking for a complete positive recovery.
About Thrive Pet Healthcare - Terrell Plaza
Thrive Pet Healthcare offers exceptional care for pets through its nationwide network of over 400 veterinary providers. The service provides personalized, accessible care for a pet's primary, specialty, and acute needs. The staff is friendly, prompt, and affordable, maintaining a clean and welcoming office. They are transparent about costs and recommendations, showing genuine care for animals. The veterinarians are warm and welcoming, making pets feel at ease. Many customers appreciate the compassionate care their pets receive, especially in emergencies. Despite the occasional sad outcome, Thrive's staff remains caring, professional, and respectful of pet owners' wishes, ensuring great communication throughout the process.
Customers have praised the emergency care at Thrive, with one owner sharing how the staff quickly treated their dog who had become tangled outside on a hot day. Another customer's kitten was successfully treated for a wasp sting, with the staff providing a Benadryl shot and oral medication. Even in difficult end-of-life situations, the level of professionalism, empathy, and kindness provided by Thrive has been greatly appreciated by pet owners.
Reviews
I took a dog in because I was sent from a dog and cat hospital in the south side of San Antonio. My dog got tangled outside and it had been a hot day. I arrived and saw my dog was on his side barely breathing.
I quickly put cool water all over him and gave him liquids. He couldn’t walk and had little strength. It was an emergency fo Marvin, my dog.
At Thrive, he was quickly seen and they continued him on liquids. Slowly he started getting his strength back. A day later he was even better. He is eating good and running around.
Today is the 3rd day and he looks back to normal.
Thank you Thrive Pet Health Care. You all are wonderful.
I took a dog in because I was sent from a dog and cat hospital in the south side of San Antonio. My dog got tangled outside and it had been a hot day. I arrived and saw my dog was on his side barely breathing.
I quickly put cool water all over him and gave him liquids. He couldn’t walk and had little strength. It was an emergency fo Marvin, my dog.
At Thrive, he was quickly seen and they continued him on liquids. Slowly he started getting his strength back. A day later he was even better. He is eating good and running around.
Today is the 3rd day and he looks back to normal.
Thank you Thrive Pet Health Care. You all are wonderful.
Photos
Hours
Monday 8AM - 6PM
Tuesday 8AM - 6PM
Wednesday 8AM - 6PM
Thursday 8AM - 6PM
Friday 8AM - 6PM
Saturday 8AM - 6PM
Sunday Closed
Location
1211 Austin Highway Suite 108, San Antonio, TX 78209
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