Monarch Behavioral Health, PLLC

Psychologists

18838 Stone Oak Pkwy STE. 201, San Antonio, TX 78258

About Monarch Behavioral Health, PLLC

Monarch Behavioral Health, PLLC is a comprehensive psychological services provider offering a range of assessments and evaluations for individuals of all ages. They specialize in uncovering insights into learning disorders, ADHD, autism spectrum disorder, and other cognitive and psychological concerns through psycho-educational testing, IQ assessments, independent educational evaluations (IEE), and specialized assessments for law enforcement and related fields. The practice serves clients in Texas, both virtually and in-person, ensuring accessibility and safety through telehealth appointments when appropriate. Patients have praised the expertise and dedication of the clinicians, with one reviewer highlighting Dr. Achmar's exceptional knowledge in perinatal mental health and her commitment to making therapy accessible through insurance coverage. While the overall office experience has been positive, one reviewer had a concerning encounter with a therapist named Janelle Whitener, who was described as unprofessional, belligerent, and dismissive of the patient's needs as a trauma survivor. The reviewer strongly cautioned against this therapist's methods, which were deemed potentially harmful and dangerous. Monarch Behavioral Health is encouraged to address this issue and ensure all their clinicians provide the highest standard of personalized, trauma-informed care.

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Reviews for Monarch Behavioral Health, PLLC

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  • Jun 2026

    Very nice office staff that helped my daughter get therapy on a weekend, as Dad and I both work full-time.
    Her therapist was an intern and had supervision but never met the supervisor.
    The intake went well even though she seemed nervous.

  • Sep 2025

    We have been going here for about 9 months. My daughter is very happy with her therapist (Mr. Cruz). We have been in his care for over 3 1/2 years at various practices. He has been a tremendous help to her for several teenage issues. I have not had any issues with appointments or billing thus far. If there is an issue, it has been resolved in a timely manner.

  • Sep 2024

    Monarch as an office I know can be good, but this one therapist needs to lose her job. Janelle Whitener claims to be trauma informed and listed off her credentials to me while in the same breath would not listen to me as a trauma survivor of mental and physical abuse when I told her I didn't need to be pushed in a certain situation I brought to her. She tried to push and encourage me to push my trauma aside so that I could have a "successful relationship" with my partner strongly pushing the "Happy wife happy life" narrative. When in session to discuss that she was incredibly belligerent and defensive not once listening or answering any question I had calling them a "non-starter"....read full review

Hours

Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: 9AM - 3PM
Sunday: 9AM - 3PM