Friedrich Air Conditioning is a highly recommended company for air conditioning units and services. Customers have praised the exceptional technical support and helpful staff, who were able to resolve issues quickly and efficiently. The company is known for providing great customer service and ensuring customers are never without air conditioning.
It might be good quality for how it's made, I dont know, but I was purchasing it for it's quietness. I checked DB ranges and Friedrich is one of the top recommendations, but I dont find it any quieter than the GE AC I've had. Also, the remote control is not very good - I have to push the same button a few times for it to turn on or off.
This company official wins for the worst Communication, replies take 3 weeks between the reps and suppliers and HVAC contractorsl, it's mid summer and they can not source evap coils that are in 3 years old. We are getting eta of October - December when we were told 3 weeks in May, they should really reach out when timeline changes and work on solutions with contractors/ suppliers.
Had an excellent experience with everyone I came in contact with everyone was super helpful and could answer any questions I found myself with. I had exceptional help with James in tech support he told me what to do in minutes and got my unit up and running fast. Would highly recommend to anyone looking for a great AC unit with a great company to help you with any need so your never without AC.
10001 Reunion Place Suite 500, San Antonio, TX 78216
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