Freeway Auto Insurance receives praise for its excellent customer service. Staff are described as very nice, helpful, kind, informative, and professional. They work to find reasonable and suitable monthly rates for customers. The process is noted as quick and easy, leading to high satisfaction. Some feedback mentions that parking is not good. Overall, customers report being extremely satisfied and recommend the business.
Joshua Dominguez has the best customer service. He did all that was in his power to give me a reasonable monthly payment. I will definitely recommend this office. Thanks, Joshua. excellent job.
Ive been a previous customer before with freeway insurance in the past so thought I'd give them a call on the phone to get an insurance quote since the offices were closed at the time. Ms.Rita Sanchez assisted me with a very kind, helpful, informative and professional demeanor which granted my trust for accepting business with the company over the phone. She assured me I could get the same help over the phone instead of waiting to see someone in person. The process was quick and easy once she found an insurance rate that was suitable for me considering my age, vehicle type and budget. I am extremely satisfied with my monthly rate and the customer service experience was a 10 out of 10.
I went in to make my payment and mayra took my payment and helped me with any questions I had about my insurance I highly recommended this insurance. Great and reliable office staff