About Costco Optical Department
Costco Vision Center, featuring Dr. Buck, is highly praised for its exceptional service and care. Patients describe the staff as helpful, knowledgeable, friendly, and kind, contributing to a welcoming environment. Dr. Buck is noted for his thoroughness and ability to listen to patients' concerns, making them feel at ease. Many reviews highlight his competence in addressing complex eye issues, such as severe astigmatism and macular degeneration, with effective prescriptions that meet patients' needs. The office staff consistently greet patients with smiles and provide assistance throughout the visit. Overall, Costco Vision Center is recommended for anyone seeking quality eye care in San Antonio, with a focus on attentive and informative service at reasonable prices.
Dr. Buck is wonderful and the staff is amazing!! Helpful knowledgeable, friendly and kind! I would recommend Buck Vision Care to all of my friend and family! The care I received was the best in San Antonio if not the entire state of Texas!
I have been a patient of Dr Buck for 8 years. He's thorough and puts you at ease. He really listens to your concerns. His office staff is always smiling and helpful. Great place
This clinic is connected to Costco and well that means it is going to be busy. This is also a super tiny clinic. The lobby and all the eye exam equipment are in the same room. No privacy when they are checking your eyes, doing the air puff, and all the next patients are staring at you. The lobby is literally 3 chairs in the entry with no room to move if someone opens the door. There are two doors that lead into tiny office where you can get a bit of privacy with the doctor. It is almost like Costco gave them a storage closet to use. Initial appointment: I think everyone was tired and in a bad mood because everyone was grumpy on my initial appointment. I was given some contacts to try and I asked for a specific brand. They said they would look at getting me some trial contacts to test with the brand they recommended. I would get a call in 1 week. At 1 week I got a call that the brand of contact I wanted was discontinued. I was in shock because Costco.com sold the contact I wanted so I called the company and they clarified. The contact I wanted was not available in trial but rather purchase only. I had a few of my old ones left and started to wear them. I prefer these over the brand doctor recommended. Then I go to pay and the price I was asked to pay was higher than the quote range I was given. I asked about that and the girl just stared at me. After initial visit, I would not recommend this clinic. 2nd appointment: everyone was in a good mood and fun spirited and great sense of humor. I explained to the doctor what the company said about the contact I wanted, I was wearing an old pair. The doctor said the front staff informed me incorrectly and that I could get prescription for the contacts I wanted. She examined the contacts in my eyes and all good. She wrote the prescription. I took the prescription and went to Costco counter to order my contacts. I would recommend this clinic, but just know that if you have a bad experience, the staff is having a bad day. I experienced it myself. If you don't like to be stared at by strangers while the staff is doing initial eval, this might not be the clinic for you. If you are claustrophobic, this might not be the place for you on a busy day the entry can be very tight.