Gutter Services in Rowlett

“PROS:
1. Any major repair job is usually a high-stress environment for homeowners. Not this time! Chris PePellegrini made this job one of the smoothest we (the homeowners) have ever experienced. Chris handled everything:
- dealt with our insurance company
- was present when the insurance adjustor inspected our roof
- ordered/received/coordinated supplies
- rode herd on the installation crew
- climbed on the roof throughout the job performing quality control
- showed up for every facet of the installation
- even followed-up with his magnetic nail-picker-upper up and down our alley, driveway, and curbside for cleanup afterwards. Wow!

2. Along the way, our satellite dish broke...in half. No problem. A satellite guy showed up the next day with a new dish, installed it on the roof, and calibrated it. No cost to us whatsoever.

3. The company waited patiently for our insurance company to make final payment. Even though it took almost two months, Riddle Brothers never bugged us for payments except for an ocassional inquiry to see if we'd heard from the insurance. We really appreciated the company's patience and never made us feel as if we were trying to be difficult. Thanks for that!

CONS:
1. We'd asked for at least one member to be English-speaking. There was one; however, he was not always on-site. Although I speak Spanish, my wife doesn't; hence our request. Having said that, he eventually showed up and he, too, was very receptive to our concerns and requests.

2. A few nails poked through our finished western cedar ceiling in our patio. We don't know why that happened but they stopped as soon as I frantically asked them to stop. They snipped the protruding nails from underneath. In the end, you can't really make out the nails that poked through, but we know they're there. Still, we're okay with the results and consider this just a minor problem. The important thing is so far, no leaks.

FINAL THOUGHTS:
Absolutely would refer Riddle Brothers to family and friends! The quality work, cleanup, and willingness to be receptive to our concerns, requests and barrage of questions are what we as homeowners need for a positive experience and peace of mind. Chris and Riddle Brothers did that for us.“

“These guys were awesome! In and out in no time and it added the finishing touches for my project.“

“Shout out to Josh at Infinity Roofing & Remodeling. He just finished replacing my roof, the second roof he has completed for me, two different houses. Josh and his crew are knowledgeable experts, very professional and communicate perfectly! They finished in one day, everything was clean and beautiful when I returned home from work. Please call Josh for any projects. He’s the best-you will not be disappointed!!“

“Eric Gigon was extremely professional and represented Tucker Roofing beyond expectations… if I ever need another roof Tucker will be my first call…“