About Eye Trends-Round Rock
Eye Trends in Round Rock and Lakeline has received positive reviews for their professional, friendly, and exceptional service provided by Paula and the team. The Dr. is also praised for being kind and approachable. However, there have been concerns about the lack of a backup plan when the individual responsible for fulfilling eyeglass prescriptions is unavailable. It is suggested to expedite the training process for someone else to ensure continuity, either by hiring a full-time or part-time employee or considering a contract hire. Overall, customers appreciate the service they receive at Eye Trends and highly recommend it.
Love this place! Front staff is always very polite, patient and helpful. Dr. Gardiner is incredibly knowledgeable, caring and professional. I’ve been going here for over 10 years and it’s still so refreshing to experience a business that cares and takes their time with their patients.
Everyone was friendly, respectful and knew what they were doing. I was very impressed as well as a station in the waiting room for my grandson to stay entertained. Overall very good experience. ? Thank you to all the staff, you guys are wonderful ??
I had an unexpected eye irritation and with it being a Saturday most offices were either closed or unable to take me in. Dr. Gardiner, on the other hand, fit me in and quickly rectified the problem. He was very thorough and explained what had happened, and even gave me his personal cell # in case anything went wrong after hours! I would definitely visit this office again in the future.