Eye Trends-Round Rock

Oct 2023

My star rating of 3 is for the owner. My rating for Paula and crew is 5!I'm grateful for the outstanding service I've experienced at both Eye Trends Round Rock & Lakeline locations. The staff's professionalism, friendliness, and exceptional service are commendable. However, my concern lies in the absence of a backup plan for the single individual responsible for fulfilling eyeglass prescriptions, especially during their unavailability. In my view, it's imperative to expedite the training process for someone else to ensure continuity. If hiring a full-time or part-time employee isn't feasible, I strongly believe that considering a contract hire is a necessary step.

Oct 2023

My star rating of 3 is for the owner. My rating for Paula and crew is 5!I'm grateful for the outstanding service I've experienced at both Eye Trends Round Rock & Lakeline locations. The staff's professionalism, friendliness, and exceptional service are commendable. However, my concern lies in the absence of a backup plan for the single individual responsible for fulfilling eyeglass prescriptions, especially during their unavailability. In my view, it's imperative to expedite the training process for someone else to ensure continuity. If hiring a full-time or part-time employee isn't feasible, I strongly believe that considering a contract hire is a necessary step.

May 2023

Everyone was friendly, respectful and knew what they were doing. I was very impressed as well as a station in the waiting room for my grandson to stay entertained. Overall very good experience. ? Thank you to all the staff, you guys are wonderful ??