About Custom Comfort Air
Custom Comfort Air has been serving homeowners in Richmond, Sugar Land, Rosenberg, Katy, Needville, El Campo, Memorial, and Houston since 1969. The business specializes in air conditioning and heating system installations, repairs, maintenance, and improving indoor air quality. Customers appreciate the many options available, quality products, and comprehensive service plans. The team, led by knowledgeable professionals, is praised for their great customer service and ability to diagnose problems effectively. Reviews highlight experiences where technicians, such as Colt Brown, demonstrated patience and professionalism in guiding customers through choices for new units. The installation team, including Moasis and Lewis, is recognized for their efficiency and professionalism. Overall, Custom Comfort Air is recommended for anyone needing reliable HVAC service, offering peace of mind with a commitment to quality work and customer satisfaction. Customers also highlight the excellent service from Aaron Henkel and his crew, who provided thorough supervision and assistance, even helping with WiFi issues during installation. The team’s effort to increase airflow in several rooms improved comfort significantly, and their professionalism made for a fantastic experience from start to finish.
Susan Reed. Aaron Henkel and his crew provided excellent service. They deserve an A. I used to be a teacher, so I grade. My WiFi went out during the installation (no connection to the work y'all were doing), and he helped me with ATT so I could get the WiFi restored. After the work the men cleaned up very well. Aaron was involved from start to finish supervising. I appreciate your excellent service and will recommend your company and Aaron to do AC replacement. The original AC's installed by Pulte are junk, so opportunities are big in Del Webb for replacement.
Custom Comfort did an outstanding job installing our new Lennox HVAC system. Aaron our Sales rep spent a lot of time giving us options and solutions to issues for our HVAC system, and was a pleasure to deal with. The installers led by Luis, Moises and Walter did an excellent job installing the system and new duct work on an extremely hot day. In several rooms they increased the airflow, which improved the comfort level substantially. We are extremely satisfied with a job well done.
Fantastic experience overall from the call to the office to the professional and friendly service from the field tech.
Thank you Colt and Shelby. I will continue to do business with Custom Comfort Air.