I just finished with my MRI and could not be more pleased. I was initially extremely nervous and have actually rescheduled this appointment a few times, but I managed to get myself through the door this time. Diane is amazing. She was so friendly and professional and above all, patient. She made a world of difference for me. On top of that, the evident was very nice and everything was extremely clean and I was very surprised with how quiet the machine actually was compared to other experiences I’ve had in the past. This is the place to go (especially if you have anxiety about procedure).
About Touchstone Imaging Rockwall
Touchstone Imaging Rockwall provides high-quality medical imaging services, including MRI, CT, Ultrasound, and X-rays. The facility offers same-day and next-day appointment options with weekend hours to accommodate busy schedules. Patients praise the prompt and professional service, from the front desk to the imaging technicians. The staff is warm and helpful, ensuring a comfortable experience throughout the process. The facility is clean and well-maintained, making it a great option for those seeking diagnostic imaging services.
Touchstone Imaging has always proven to be the best Imaging and analysis of any MRI, CT, or X-ray, with results that come with explanations above and beyond what physicians provide. This has enabled patients to ask more questions about their condition. The facility has a very nice environment, and the staff, including Michael and the two ladies who assisted with a CT scan, are very helpful and knowledgeable. Michael provides painless IVs, and the staff is highly recommended.
Patients have been going to Touchstone Imaging for years, even when their doctors try to send them elsewhere. When a patient recently had to change insurance and their secondary insurance was not accepted at the Rockwall location, the front desk was resourceful and helped the patient obtain a grant or something similar. Despite not feeling well, the staff was so helpful. The MRI technician was considerate and let the patient choose their own music to listen to during the procedure. The staff, including Samantha, ensures a smooth and comfortable experience for patients.
Reviews
Joel, the MRI tech provided an exceptional experience. He helped my father, who was getting the MRI, he spoke loudly to him so my father could hear him. Joel, was attentive and provided service with a beautiful and kind smile on his face. This was last week. Today, 9/18/26, during my father's Chest View, Jow greeted us with that Amazing, warm smile and came over to where my parents and I were and greeted us. The entire office was Amazing, Margarite treated us well and provided Great customer service. Thank you All at TouchTone Imaging in Rockwall. We will refer our friends, family for a wonderful experience. It's ALL about the experience.
I will never go anywhere else for an MRI. I'm very claustrophobic and my doctor referred me to Touchstone and told me they have larger bore tubes and they can do a quality MRI in about 15 minutes, he said I should go over there and look at it before I scheduled an appointment to be sure I could do it. I went over and the front desk people were very helpful, then Veronica took the time to show me the MRI machine and explain she could do it in 10 to 15 minutes and I could listen music while in the tunnel. I had it done and it was the easiest MRI I've ever had , I had NO problem at all. I will never go anywhere else but Touchstone in Rockwall, TX
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Hours
Location
901 Rockwall Parkway, Rockwall, TX 75032
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