About Lakeside Allergy ENT: Rockwall
Lakeside Allergy ENT in Rockwall is an otolaryngology practice with a team of four experienced ENT doctors and allergists, including Dr. Gregory Young, Dr. Jeffrey West, Dr. Kenny Iloabachie, and Dr. Andrew Chang. They specialize in head and neck surgery and emphasize non-surgical and minimally invasive treatments for allergies and ENT disorders. Families appreciate the kindness and patience of the staff, and highly recommend the practice. Dr. West, in particular, has been praised for his life-changing impact on a patient who struggled with severe dizziness for 25 years. Dr. West identified the issue quickly and prescribed the necessary medications, providing immediate relief in the office. However, it is worth noting that some patients have had negative experiences with the front office staff, citing rude behavior and a lack of response to inquiries. Despite these concerns, the doctors themselves are highly regarded for their expertise and care.
Dr. West is amazing, absolutely superb. I really wish this clinic didn't have to join whatever network of practices they're now apart of. It really makes everything worse from scheduling to diagnosing to billing. I truly detest whoever is now running it but I'll keep going until Dr. West retires.
I really like the physician but I hate hate hate the new management. Absolute cash grab for them. Making you go thru allergy testing prior to prescribing drops. Bro just mix the drops for everything and give them to me, hfs. Absolute greed by management, $700 for a freakin required test as if I don't know what I've been allergic to my whole life. Absolute greed. Man that...read full review
Dr West was thorough and listened to all of my concerns. Thank you!
I saw Dr.Chang and he was great! Great bedside manner and didn’t feel rushed. The staff weren’t overly friendly and welcoming but definitely not rude.m. I waited maybe 5 minutes in the waiting room and 3 in the back.