Harbor Heights Family Medicine

I have no issues with my doctor at this office or her staff. They are friendly and knowledgeable and have a wonderful "bedside" manner. My review is regarding the treatment I received today from the receptionist (Lailani?) Upon checking in, she promptly informed me that I was no longer was covered by my insurance. Since it is the beginning of the new calendar year, I pulled out my new insurance card and told her that I was covered and I had verified this information with my insurer prior to coming to the office. She didn't look at my insurance card; instead, she turned her computer screen toward me and coldly stated, "well my computer says you're... read full review

I wouldn't recommend this place to anyone. The NP prescribed me a drug that had a higher chance of hurting or killing me than helping me. They also tried to push expensive referrals that weren't needed instead of the one I needed. Luckily, I had a feeling that I needed to see an actual heart doctor before starting this potential life-ruining drug. This NP is an obvious big pharmaceutical pusher and only after a paycheck. All I needed was to continue on my diet and keep working out, as per an actual high-rated heart doctor. I will never return to this doctor's office, and I wouldn't recommend it to anyone, not even my enemy.

We had been going to Dr Robert Stark's office in Rockwall for 4 -5 years. (Texas Health )I used to LOVE this practice pre covid! It has declined in customer service during and after covid and we had numerous problems here. Dr. Stark is quick to give out medications but then makes it difficult to see him when it is time for refills. He is known by all his staff to take too much time with patients and makes you wait 1-2 hrs for your scheduled appointment and does not apologize for this. He is smug and when I wrote him about my disappointment of taking off work to be there to get blood drawn and was told i'd have to wait another hour he was not apologetic in his... read full review