Air Express is a family-owned business serving the Houston area, focusing on Katy, Sugar Land, and West Houston for over 20 years. They prioritize customers' time, safety, and comfort, delivering reliable 24-hour service. Their technicians, such as Justin and Jose, are highly skilled, honest, and provide good advice on maintenance. Customers appreciate the email and phone updates, respect, and follow-up. While not the cheapest option, Air Express stands by their 100% satisfaction guarantee, ensuring customers get what they pay for. The business is known for its fast and honest service, with trained technicians ready to respond and complete jobs even on weekends. Recent reviews highlight their quick response and friendly staff, with Herman and Mr. Cortez providing efficient and professional service. Herman was praised for being prompt, friendly, and thorough, explaining potential issues clearly. Mr. Cortez efficiently handled AC repairs and cleaning, with customers noting the great savings and even the comfort of their pets during service. Overall, Air Express continues to be a trusted choice for AC repairs and maintenance in Houston.
These folks are special. They arrive on time, they work hard, they know what they are doing and they get it done. My home is an older one and can baffle some. I am enjoying the best air and water temperature I have had in years. Kudos folks, you are the best.
The technician was very professional and knowledgeable. He repaired our AC very quickly and didn’t try to sell us on any other equipment . As a result we asked to have a membership and we will use them for all our future AC work
We had a great experience using McWilliams and Son. Our A/C went out in the heat of summer and they came out the same day, gave us a quick diagnosis and were able to replace our unit within two days. They were honest, fair and thorough and we will definitley continue using them for all of our heating and cooling needs.
7225 N Park Dr, Richmond, TX 77407
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