This company is extremely frustrating to work with. You get in app notifications that don’t show up unless you log in. They only notify you that your bill is overdue after they charge you late fees. I mean you get a text call and email afterwards but no text email or call the day of bill due or pre notification that you bill is due and if your not set up for automatic payments your due date changes every month. They will only lock you in for a specific date if you’re enrolled in automatic payments. I will definitely be switching when my contract is up.
Aug 2025
These people dont hold themselves accountable for their mistakes. They're charging me because of their errors. They just lost multiple family accounts because of this. They rather be petty than to keep a good relationship with their clients. What a disappointment. I definately would bot reccomend. Lets try APG&E instead.
Jul 2025
Garbage utility company that sucks you dry for every cent you have. I was initially drawn to use Frontier because it was advertised that it’s only $.11 per kWh, what was never informed to me was that you had to reach at least 1000 kWh for it to be that price, otherwise it’s $.18. I pay between $200-300/month for the utility bill on a small, 695 sqft 1 bedroom apartment. Horrible, scammy, shady company. Avoid at all costs.
This company is extremely frustrating to work with. You get in app notifications that don’t show up unless you log in. They only notify you that your bill is overdue after they charge you late fees. I mean you get a text call and email afterwards but no text email or call the day of bill due or pre notification that you bill is due and if your not set up for automatic payments your due date changes every month. They will only lock you in for a specific date if you’re enrolled in automatic payments. I will definitely be switching when my contract is up.
These people dont hold themselves accountable for their mistakes. They're charging me because of their errors. They just lost multiple family accounts because of this. They rather be petty than to keep a good relationship with their clients. What a disappointment. I definately would bot reccomend. Lets try APG&E instead.
Garbage utility company that sucks you dry for every cent you have. I was initially drawn to use Frontier because it was advertised that it’s only $.11 per kWh, what was never informed to me was that you had to reach at least 1000 kWh for it to be that price, otherwise it’s $.18. I pay between $200-300/month for the utility bill on a small, 695 sqft 1 bedroom apartment. Horrible, scammy, shady company. Avoid at all costs.