Baylor Scott & White Family Health Center - Richardson

May 2023

From check in to check out the team at BSW Richardson are 5 star ALL THE WAY!!! Sarah Higginbotham and her assistant Lucy are extremely thorough, easy to talk with about personal things going on and extremely efficient. I never have to wait during my appointment or wait for my prescriptions and it’s easy to make appointments as well. The only reason I would leave BSW Richardson would be to follow these folks!! 100%

Sep 2022

I have been going to this office for years and it saddens me to say that I'm going to have to find someone else to provide care for me after the interaction I had today the doctors are wonderful, but overbooked and unable to see patients I'm a reasonable time for possible major issues. I had scheduled an appointment and the receptionist called to inform me that they would not be able to perform my annual exam because it would take thirty minutes, but when I had booked online it had only reserved 30 (Using a very dry annoyed tone). When I told her I had booked online she told me to hold on and then looked into my notes for the appointment (sounded to me as if she hadn't...read full review

Sep 2020

I don't really have any health conditions or ever get sick, so I only go to the doctor for an annual checkup. So far I've been here to see Dr. Bindra for 2 years now and have already referred him to 2 of my closest friends. He has great bedside manners, really listens and cares.Their online portal actually works well and makes things super convenient. I also know they're very fast about communicating with your pharmacy. And an added plus is how convenient it is to park and get in/out unlike annoying hospital parking lots!