About Ulta Beauty
Ulta Beauty is a popular US beauty retailer known for offering a wide range of products from various brands, including Fenty, Tarte, and CHANEL. They also feature exclusive products like Kylie Cosmetics and Olaplex. The store has a Conscious Beauty section that provides a selection of vegan, clean ingredient, cruelty-free, and sustainable products. Customers have enjoyed their experiences at Ulta Beauty, often highlighting the excellent service from staff members like Kyra, who is praised for her knowledge, kindness, and patience in helping with shade matching foundation. Many appreciate the helpful staff, such as Tay, Parker, and Jewel Garcia, who provided outstanding assistance during their visits. However, some customers have reported issues with customer service. One individual felt ignored when trying to get help and noticed some staff members walking away instead of assisting. Despite these concerns, the overall impression of Ulta Beauty remains positive, with many customers noting the cleanliness, professionalism, and convenience of the store. There is still an opportunity for improvement in customer service to ensure all customers feel equally valued.
Went in Fri, May 1 for what I'm gonna call a makeover of my hair. Let me tell you Emily M. Is absolutely amazing. I didn't really know how to tell her to do my hair i just knew it had no movement anymore and looked like a straw mop. Problem is I'm not one of those people that uses products and blow dryers in my hair. Long hair that has to be wash an go but not hang limp. She nailed it beautifully without sacrificing to much of my length and now it looks like I take the time to blow it out each morning. The color omg spot on. Thanks Emily I can't express how much you changed my attitude towards myself just by this cut an color.
Jorge helped me out a bunch today and helped me find the perfect foundation color for me. I was a bit weary trying a new brand but Jorge reassured me that he also liked the look on me and helped find my exact color. now at home and I really love it. Ask for Jorge!
Ella at Ulta Plano on Preston Road was outstanding. She took the time to show me exactly how to fix and shape my eyebrows in a way that finally made sense, and then walked me through the products I needed without any pressure. Her approach was patient, skilled, and genuinely helpful.
What really stood out was her presence—warm, kind, and confident. She made the whole experience feel comfortable and welcoming. Her professionalism and attention to detail reflect incredibly well on Ulta. Because of Ella I ended up getting bare minerals complexion rescue, Lanacome teint idols concealer, mighty fine brow pencil, real tinted prime, lip sticks etc. I had fun! Thanks...read full review