AAA Cooper Transportation

Feb 2024

Not sure why I'm giving 2 stars, guess I don't want to be dramatic. We had a Home Depot order delivery via this company and they kept telling us delivery would be between 11-4 for 3 days in a row. When we finally called Aaa Cooper to ask when we would get our order they said, tomorrow between 11-4. According to them, it arrived too late to go in the truck the day before. Next day when there was another no-show, I called and they said they could not deliver the order because it was "too big". I explained that it was 50 pieces of 8ft baseboard and they must've known that when they contracted with Home Depot to deliver. She said, well, it's too big. They had to set up a "rescue delivery " for like 3 days later wherein they would deliver our baseboards to another competent delivery company. ‍ Once that happened, we received a text saying our order "was delivered" to our home. 2 hours of calls later and it appears the baseboards are now in the possession of a different delivery company. We still await their arrival...as do the installers we've paid to be at our house.

Dec 2023

They DEMAND that you answer your home phone within two seconds of them calling you or they cancel your delivery, but when you call them they block private phone numbers, so when you call from a public phone, you sit there for 15 minutes of ringing with no answer! EVER! What kind of an absolute joke of a company is this?!?

Dec 2023

This company would mess up an anvil with a rubber hammer. I purchased an OEM hood for my car from Florida, Seller used this worthless company to have it shipped to a body shop in San Antonio, Tx. On delivery, box was found heavily damaged Body shop rep. told the driver that he needed to inspect the hood for damage (per the sellers instructions) Driver told rep. to go ahead but no matter what, he was not taking the item back. Body shop found damage to hood that was consistent with the box being dropped/manhandled. Driver reiterated that he was not taking shipment back, that a claim needed to be filed with the seller and left. Total B.S. Do not use this company to ship anything.