JCPenney Portraits

Mar 2023

Lady who answered the phone... rude and dismissive. Guy who was there when we showed up... clueless but courteous. He was from another location. Gentleman couldn't work the computer to save his life, but he was very nice and attentive during the photo shoot. Very entertaining. He made the experience very nice. The missing star was for the rude and dismissive rep who answered the phone. Other than that, pictures were nice..... but overpriced. We just bought the digital package $129.99 with a "coupon" (originally $169.99).... only to see it sold on their website for $99. Walmart prints are said to be better quality and definitely more affordable. I have confirmed this.

Apr 2022

Today was such a great experience! Marisol was our photographer and she was so patient and understanding towards our infant. She exceeded in customer service, if I could give her 10 stars I would. She got on the floor multiple times when she was taking pictures and doing everything in her power to get good photos. I can’t wait to come back and request her for more pictures of our baby. My baby wasn’t cooperating as I thought she would and I figure we wouldn’t get good shots but nope! Marisol took the best pictures ever, my spouse and I were amazed! It was so hard picking the pictures just because all of them were so beautiful. We can’t wait to come back! Thank...read full review

Jan 2020

We went to take pictures and i feel like if you pay for pictures that they should tell you how to pose and tell you when you are not at your best angle or something looks strange and although the lady was very nice she did not do this. We waited for a couple of hours and at the end i ended up getting one picture only because i felt bad about not buying anything. I disliked all the pictures. My sister ended up taking us pictures at her house and were 100 times better!