Fix It Felix Heating & Air Conditioning, LLC

Mar 2024

We had a great experience with Fix It Felix today! He came highly recommended by our neighborhood Facebook page. I have owned and operated several successful 5 star service businesses, so I am always looking for the best value when searching for a company to hire. I am particular and notice how other companies do business. Some of the things I look for are customer service, pricing, communication, and warranty.Online booking was easy and convenient, appointment confirmation and communication was excellent, and I received a text message when the technician was on the way so I could better plan my day. He was knowledgeable, friendly, and clean. He quickly educated me on...read full review

Oct 2023

1st, the promptness of answering my call! Felix missed my call, and before I could leave a message was already calling me back! He advised he could come out the next day between 9-12p and gave me a quote for the service call and a rough estimate of what my total could be if certain things were wrong with our AC. Next day, I received a text message letting me know he was enroute! He checked all the equipment, and diagnoses the problem within 20 mins…. Gave me a quote, advised he didn’t have the part so he needed to run to the supply store and was back within 20 mins, repaired and then also cleaned the outside unit; even showed me how to do it and educated me on...read full review

Sep 2023

Prompt response to initial request for service even though it was a Saturday afternoon. Felix attempted to fix the issue but discovered that it was unrepairable. He put together a couple of options/quotes on Monday morning and his team was able to obtain and install a new unit that afternoon. Felix was in regular contact with us regarding the installation and followup.Services: A/C system repair