About AymanCare North Richland Hills | Primary Care Clinic
AymanCare North Richland Hills | Primary Care Clinic is a highly regarded medical practice that has earned the trust and praise of its patients. The clinic is known for its exceptional care, attentive doctors, and dedicated staff. Patients consistently express their satisfaction with the treatment they receive, highlighting the doctors' thorough examinations, active listening, and ability to make them feel comfortable. The clinic's team, including Dr. Khan and Nurse Practitioner Kushum Pokharel, are praised for their professionalism, expertise, and personalized approach to patient care. While the clinic may have occasional issues with the front desk staff, the overall experience is described as excellent, with patients leaving the practice feeling truly helped and cared for.
I want to share my experience with Ayman care… first prior to going I read the reviews and I was a bit anxious! BUT I went in being me and knowing that everyone’s is different and no one has the same shared experience in life! I’ve been seen at the clinic on 3 different occasions, they’ve always been timely, courteous, and accommodating! When I’ve had to call in for whatever reason, I’ve always gotten the help I needed or received adequate follow up responses! NP Reshma, Ms Larue, my prescription coordinator - ALL GAVE TOP NOTCH service!!! I highly recommend this clinic!
When I first started seeing them they were very nice and very thorough. Never had any issues until now. I have called and spoke with someone 3 times and left 4-5 voicemails was also seen in the office in January and still have not received my referrals to my specialist. I have out of my medication going on a month because I can’t see my doctor with out the referral to get my refills. This really saddens me because I loved the staff that cared for me when I started coming here but I guess the newer staff don’t care or if it’s the same staff and they’ve lost their touch! I will finding me another provider ASAP!!!!
I do not recommend this office as a PCP if you intend to see a doctor when you are sick. They are okay if you only need managed care which can be scheduled in advance.
In spite of the fact that they advertise as a walk in clinic/urgent care, I have never been able to get a same day appointment. I have been told every time I attempt to make a same day appointment that they are booked out for at least a week. When questioned about the fact they advertise as a walk in clinic, I’m told it varies based on the provider, and the provider at this location does not take walk ins.
I will be switching to a PCP that sees sick patients and does not refer every sick visit to...read full review