Jon Wayne Service Company has been serving customers since 2001, offering convenience, integrity, and honesty in their service. They aim to meet each customer's needs with professionalism and care. The staff is known for their respectful and friendly attitude, clearly explaining systems and taking the time to understand customer concerns. Technicians wear shoe covers and use placemats to protect homes, ensuring respectful treatment during service. Customers appreciate that they often arrive early rather than on time and provide thorough, step-by-step explanations. The company’s commitment to quality has earned high praise from local business owners, who note their excellent customer service and successful problem resolution in a single visit. Recent reviews highlight the polite and hardworking technicians, such as Josh, who addressed multiple electrical issues during a home inspection, providing a one-year warranty on the work. Tony is also praised for being thorough and knowledgeable, effectively explaining the servicing done and possible future maintenance. Overall, customers feel confident in the quality of service, hoping for lasting results from their recent installations.
Great service. Super fast response, even when I called on Sunday afternoon.
Water heater went out and it wasn’t discovered until Saturday night. I called on Sunday and it wasn’t discovered repaired before the end of the day on Monday. I’ll gladly use them again! Thanks, Jon Wayne!!
Adamson is courteous, he explained everything that he was doing and he also explained why the water is at the temperature that's in. He also explained what to do in case of an emergency.
Hal Wirtjes was great! John Wayne is the best!
8920 I 35 N Frontage Road, New Braunfels, TX 78130
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