SERVPRO of Lufkin / S Nacogdoches County

SERVPRO of Lufkin / S Nacogdoches County specializes in fire, smoke, and water damage cleanup and restoration for homes and businesses. Their highly trained staff is equipped with the knowledge to restore property to its original condition. Customers praise the team for their professionalism, friendliness, and thorough work. The company's ability to handle insurance claims and turn a stressful experience into a smoother process is also appreciated. SERVPRO of Lufkin / S Nacogdoches County is recommended for its restoration and cleaning services, with customers highlighting the excellent results of carpet and sofa cleaning, the staff's punctuality and attention to detail, as well as their responsiveness and communication throughout the process.

Recent reviews highlight the team's compassionate and professional approach, especially during stressful times. Angela was praised for her clear communication, patience, and genuine care, going above and beyond to help navigate water damage issues and insurance communication. The packing and moving crew was also highly rated; they worked efficiently and respectfully, packing 1200 square feet of space in just four hours and moving everything in two trucks on a hot Texas day. Customers appreciated how easy they made the process, even during a house demo caused by water leak damage. Jason and Jose were commended for their careful and efficient work cleaning up water damage, with Jason mentoring Jose and explaining every step clearly. The team’s professionalism, respectful attitude, and attention to detail have made the restoration process much smoother for clients.