About Cross Country Mechanical
Cross Country Mechanical is known for its excellent and friendly service. The team, including technicians like Chase and Josh, is informative, thorough, and professional. They clearly explain issues and solutions, offering top-notch heating and cooling service. Many customers have praised the courteousness and professionalism of the staff. The company has been particularly helpful for urgent HVAC needs, working customers in on short notice. They are highly recommended, especially for those in rural areas. The installation process for new systems, such as condensers and coils, is quick and efficient, ensuring customer satisfaction. Overall, Cross Country Mechanical provides a pleasant experience, making them the first call for HVAC issues.
I am extremely grateful for this HVAC team. They went above and beyond to make sure our family was taken care of during a stressful situation. Shannon and the office staff were kind, compassionate, and understanding from the very beginning.
Our technician, Pete, arrived on time, was professional, and was extremely thorough while diagnosing the issue with our system. He performed a leak test, checked the coil up in the attic, and added refrigerant to the unit. He took the time to explain what was happening and answered all of our questions honestly.
The level of customer service, communication, and professionalism we received was outstanding. It’s clear...read full review
Derek and Houston worked all day to get our AC up and running! They were pleasant and polite and stayed late to get the job done. We greatly appreciate their help and for Shannon, the owner, for checking in and working with our warranty company to get the repairs approved. We highly recommend Cross Country Mechanical for HVAC repair!
Our tech arrived early and fixed our problem quicky and no problem! Pedro Lopez, he was super friendly and professional, would highly recommend.