About Ulta Beauty
Ulta Beauty is a premier beauty retailer in the US, offering over 25,000 products from 500 brands, including exclusive lines. The Conscious Beauty section provides choices in vegan, clean, cruelty-free, and sustainable products. Customers can book appointments at the on-site salon for haircuts, color, brows, lashes, and makeup. The overall customer service experience is praised, with employees going the extra mile to provide recommendations and ensure a smooth checkout process, even during busy periods. Customers have expressed feeling welcomed, comfortable, and impressed by the knowledgeable and kind staff, who have helped them find the perfect products and provided personalized guidance. The team works together professionally to bring out the best in each customer.
I’m usually not the type of person to leave reviews, but this Ulta branch at 1751 Central Expy in McKinney really made me want to share my experience. From the moment I walked in, the staff was so welcoming, friendly, and full of positive energy. They gave me so many sweet compliments that instantly made me feel comfortable. Stela helped me find the perfect foundation and concealer match and even did a mini makeover on me, which I loved. Another staff member guided me to a beautiful blusher, and the counter staff were polite, efficient, and so kind. This was my first visit, and I’m beyond impressed definitely not my last. I’ll 100% be coming back again.
Stella, one of the professionals working at this location, was super helpful and kind. She addressed all my questions pertaining to skincare and helped me build a solid beauty routine that works for my sensitive skin. She also took the time to show me the little details that would work with my hooded eyes, a feature that can be really frustrating when it comes to applying eyeshadow. I really appreciated the professionalism of everyone on the floor I experienced as a walk-in client and I could not recommend their makeup services more. The entire team is humble, kind, and work very well together to bring out the best in you.
I had such a lovely experience at the store thanks to Malada! 💕 She was incredibly sweet, helpful, and knowledgeable. She took the time to understand what I needed and helped me choose the perfect skincare and makeup products that really suit me. I felt super comfortable asking her questions, and she explained everything in a clear and friendly way. Malada made the whole experience fun and easy — I’m so happy with what I got! Thank you so much, Malada — you’re amazing!