Photos for McKinney Spine & Wellness
Reviews for McKinney Spine & Wellness
Add your commentMcKinney Spine & Wellness
1740 W Virginia St STE 100, McKinney
Directions Call Website Suggest an Edit
1740 W Virginia St STE 100, McKinney
Directions Call Website Suggest an Edit
I was returning a chair that I bought through a third-party vendor. Osaki was unable to process the refund due to a seller portalerror. I had four or five extended chats with this vendor where they asked the same questions over and over and over again. they kept assuring me that it was being escalated and would be taken care of.
During that time, I was also emailing Jeff at Osaki and he was very helpful trying to do whatever he could.
He exhibited customer service that was extra mile through many emails
The customer service is top-notch, Rachel, who was our sales girl was just as sweet and knowledgeable as could be and we met Mr. John Lee, he is so kind and can tell you anything you want to know about the massage chairs. They don’t try to rush you and let you just enjoy and try any chair you want! They have tons to choose from! We got an awesome prize with their black Friday sales. And it sounds like they really take care of their customers!
Dr. Cowan is great. Citlally (the office manager) and Kendal (the Chiropractic Assistant) are amazing as well. I always feel extremely comfortable in all of their care. They are always flexible with scheduling and I have got a lot of physical relief since becoming a patient.