Counseling & Consulting Associates of North Texas

Counseling & Consulting Associates of North Texas has received mixed reviews from clients over the years. Many individuals express frustration with the administrative processes, particularly with the front desk staff. One client shared their experience of confusion regarding scheduling and payments, stating that they often faced issues such as being incorrectly charged and feeling embarrassed about discussing finances in front of others. Despite these challenges, the client praised their counselor, Jamaica, as "awesome" and "amazing," highlighting the positive impact of their sessions. However, this client ultimately felt exhausted and unfairly treated after receiving a letter terminating their appointments, despite their attempts to communicate their needs. On the other hand, several clients have had very positive experiences with the counselors, specifically praising Jamaica, Jeff, and Jason for their professionalism and efficiency. One client noted that Jason was especially helpful in addressing their medication needs promptly, while another expressed gratitude for the support received over multiple years. The counselors' dedication and effectiveness have led some clients to continue seeking services even after relocating to different areas. Overall, while Counseling & Consulting Associates of North Texas has skilled and compassionate counselors who make a significant difference in their clients' lives, there are notable concerns regarding communication and administrative practices that could benefit from improvement.