Thurmond Eye Associates

The receptionist at the front counter are very short and aggressive in trying to work with you on the schedule of your appointment. I would really expect better from a well-known eye doctor in McAllen.

Eye clinic is very good, staff attentive and professional.
The Eyeglass store isn't up to standards. Lack of staff creates long wait time to select and place order for glasses. I chose to leave instead of waiting for an hour.
Thurmond needs to hire more staff!

The staff is friendly so that earned them two stars. But the wait in between appointments is ridiculously long. I had to cancel the first appt and the next available appt was in two months. Once you get to your appointment, you are shuffled from room to room to lobby to room and, before you know it, two plus hours have passed. For that, I am not coming back. My boys are autistic so I came here because a family friend brings his autistic son but HONESTLY this office did nothing different or special than my optometrist office. My boys were calm and did not hinder the process by very much (they’re 7). Definitely not enough for two hours when most of that time was spent… read full review