All-Star Hvac

Parking all over the neighbors property NEXT to your jobsite? Why so rude? Plenty of space on the site. Ugh

Initially pleased with installation and service in new construction 10 years ago. Had a replacement unit installed at another residence and they insisted on buying the unit in order to cover the warranty. 4 years later it required warranty service and despite many, many phone calls/emails and a scheduled date for owner to check unit, he no-showed and never notified us. More phone calls until it became apparent that the staff is responding and the owner is not. Difficult to find someone else to service a unit under warranty that they didn’t install. Dont use this company if you want customer service to follow.

Absolutely do not use this company for your HVAC services. Their customer service is non existent. I had my A/C installed during the construction of my house. I needed service on the equipment and dampers installed. Their front office said they would set up a date and call me back. That never happened. I even would call them to get an update. The front office told me that the installer’s won’t listen to her. Now it’s been 6 months.It’s evident that the company wants to install HVAC’s through a contractor and move on to the next bid. Please communicate with your builder during the construction phase of your house to find out if they are using ALL-Star. Even if… read full review