After some hail damage to my house I requested quotes from several companies, Dave was the only one to respond in a timely manner. He quoted window replacement (for a significant amount less than an out of town company quoted a couple years ago), skirting replacement, and replacing a couple of siding panels. There was a miscommunication about the scheduled start date and they were short some skirting materials that extended the finish date. The crew (Henry and Greg) were polite, considerate, and skilled. They never left the house open - as quick as they pulled a window out they had a new one in - and even though they couldn't finish the skirting they used other material... read full review
November 2018
Lubbock, TX BE WARNED DO NOT USE THIS COMPANY! The customer service from D&B Ultra Exteriors is the worst I think I have ever seen. I made an appointment to get a quote on a job (pouring a 10x12 concrete slab and building a storage shed) which according to their website they did. I took off of work to meet Dave Taylor the owner at my house at 11am. At 11:20 (20 minutes late) I received a call from Cheryl their secretary who said Dave was running late and he couldn't call me to let me know. Dave finally showed up at 11:30 and said "what can I do for you", No apology for running 30 minutes late or even acknowledged that he was late. When I brought it... read full review
After some hail damage to my house I requested quotes from several companies, Dave was the only one to respond in a timely manner. He quoted window replacement (for a significant amount less than an out of town company quoted a couple years ago), skirting replacement, and replacing a couple of siding panels. There was a miscommunication about the scheduled start date and they were short some skirting materials that extended the finish date. The crew (Henry and Greg) were polite, considerate, and skilled. They never left the house open - as quick as they pulled a window out they had a new one in - and even though they couldn't finish the skirting they used other material... read full review
Lubbock, TX BE WARNED DO NOT USE THIS COMPANY! The customer service from D&B Ultra Exteriors is the worst I think I have ever seen. I made an appointment to get a quote on a job (pouring a 10x12 concrete slab and building a storage shed) which according to their website they did. I took off of work to meet Dave Taylor the owner at my house at 11am. At 11:20 (20 minutes late) I received a call from Cheryl their secretary who said Dave was running late and he couldn't call me to let me know. Dave finally showed up at 11:30 and said "what can I do for you", No apology for running 30 minutes late or even acknowledged that he was late. When I brought it... read full review