Absolutely Money Hungry! I paid these people over $2,000 a few years ago to save my dog Sancho because he had parvo I take my little baby girl in there today and the total bill was going to be $300, she has some issues going on with her liver she is in pain, trembling....300$ ..and that's with me taking her home and giving her fluids. I had $200 and they would not let me bring the other hundred on Monday they was going to let me pay the $200 and then come back when I get the other hundred for her medicine I told him to kiss my .......absolutely the worst place no care at all for your animals all thet want is money
Justin Cadzow
Sep 2025
I took my Skippy there, the staff and Dr Ford were awesome and very helpful
Cooper B.
Jul 2024
Beware!! for unnecessary charges. Be sure to ask each item they present how much will this cost. Dont pay or something you didnt receive They may sneak an extra 10 dollar charge saying we fit you in. Its not the same as it used to be.Place has changed! Watch out for Misti "tech" office manager. Could be the bad root of change. Condescending and blame shifter NOT professional. Probably floats the area from vet to vet. They "pretend" to listen. Dont always reply to questions. Overbook. Keep looking lots of vets in Lubbock. Very disturbing. Gave lots of chances. Sad its such a mess !
Sarah H.
Jun 2024
They used to be excellent. Now they could care less. Sent me to live oak cause they were too busy. Cost me a dog and a hell of a lot of pain.
Carla Cheatham
Aug 2023
Always polite and best care for our beloved fur babies
Jill T.
Jul 2023
Everyone was so very nice and loved on my fur babies! Very helpful. I was in and out with two dogs in no time.
Chloe J.
Apr 2023
I used to recommend this vet to people and now I can't advise against it enough. had an appt at 4 one day and was told i'd have to wait until 5:15 to be seen, so I rescheduled for earliest appointment on friday morning, thinking there would be less wait. here I am, 8:06 am with 7 clipboards in front of me. they're constantly overbooking themselves, even an 8am appt has 7-9 people in front of you and all they say is "we are a very busy vet". then learn how to schedule appointments!! very unsatisfactory and will be looking for a new vet.
Marielle P.
Oct 2022
I will never stop recommending this vet. They absolutely care so much for animals and it really shows. Dr. Taylor and all of his staff show compassion for you and your pet and I can't imagine trusting anyone else with my pets. People who know me, know my pets are my family. They go everywhere with me and when one of them is sick it's extremely upsetting. My little Mischief had what was either a ruptured abscess or a puncture wound from our fence and I was luckily able to get a same day appointment and they treated him so well. Not only did Dr. Taylor take great care of my boy but his prices are so affordable. I was really nervous of having to dig into my savings to pay for Mischief's treatment but it was a lot cheaper than I was expecting. If you're looking for someone who will treat your pet with professionalism and compassion definitely go here. Can't wait till mischiefs cut is all healed up for our next family road trip.
Mikayla G.
Jun 2022
This has been my go-to vet in Lubbock since I started going to college here and adopted two kitties. Normally they are really great and all of the staff is sweet and helpful- today when I went it was a little different.. The front desk staff was very nice and helpful, but the nurses who assisted with my cat in the checkup room were very standoffish and rude in demeanor. It was a younger girl with dark hair and a younger white male. Neither one of them said a single word to me, besides the male when he weighed my cat and told me i could take her out of the carrier and put her back in the carrier. He was very rough with my cat when holding her down on the table, especially when the doctor wasn't even in the room/there was no treatment occurring. There were also several times, when no one else was in the room, where he would take a hand off of the cat and aggressively blow the cat hair off of him.... just seemed weird for a vet staff member to do in front of a customer, or at all really. Tried to talk to him a little bit but didn't get anything in return. The main Doctor was very polite and seemed to be doing everything he could to treat my cat- no issues there. I was in for an emergency visit due to my cat throwing up blood after eating some foreign objects, a totaled $200+ visit. Including a convenience fee that no one told me about before I brought my cat in. I still paid it but nevertheless, If i'm paying over $200 anywhere, regardless of the service being provided, I expect a certain level of kindness and respect from the members/staff interacting with me. I think that's just common curtesy right next to good old southern hospitality. This should also apply no matter how much the customer is spending. I work in customer service and am probably around the same age as those nurses so I know it does not take a lot to be kind to someone, and it's not just a generational thing.
Dennise C.
May 2022
I've been coming here a couple times here and honestly, 10/10 on both prices and service. Brought three of my pets here to get boosters and got all three for $160. You won't find anywhere better!!
Chasity Alaniz
Absolutely Money Hungry! I paid these people over $2,000 a few years ago to save my dog Sancho because he had parvo I take my little baby girl in there today and the total bill was going to be $300, she has some issues going on with her liver she is in pain, trembling....300$ ..and that's with me taking her home and giving her fluids. I had $200 and they would not let me bring the other hundred on Monday they was going to let me pay the $200 and then come back when I get the other hundred for her medicine I told him to kiss my .......absolutely the worst place no care at all for your animals all thet want is money
Justin Cadzow
I took my Skippy there, the staff and Dr Ford were awesome and very helpful
Cooper B.
Beware!! for unnecessary charges. Be sure to ask each item they present how much will this cost. Dont pay or something you didnt receive They may sneak an extra 10 dollar charge saying we fit you in. Its not the same as it used to be.Place has changed! Watch out for Misti "tech" office manager. Could be the bad root of change. Condescending and blame shifter NOT professional. Probably floats the area from vet to vet. They "pretend" to listen. Dont always reply to questions. Overbook. Keep looking lots of vets in Lubbock. Very disturbing. Gave lots of chances. Sad its such a mess !
Sarah H.
They used to be excellent. Now they could care less. Sent me to live oak cause they were too busy. Cost me a dog and a hell of a lot of pain.
Carla Cheatham
Always polite and best care for our beloved fur babies
Jill T.
Everyone was so very nice and loved on my fur babies! Very helpful. I was in and out with two dogs in no time.
Chloe J.
I used to recommend this vet to people and now I can't advise against it enough. had an appt at 4 one day and was told i'd have to wait until 5:15 to be seen, so I rescheduled for earliest appointment on friday morning, thinking there would be less wait. here I am, 8:06 am with 7 clipboards in front of me. they're constantly overbooking themselves, even an 8am appt has 7-9 people in front of you and all they say is "we are a very busy vet". then learn how to schedule appointments!! very unsatisfactory and will be looking for a new vet.
Marielle P.
I will never stop recommending this vet. They absolutely care so much for animals and it really shows. Dr. Taylor and all of his staff show compassion for you and your pet and I can't imagine trusting anyone else with my pets. People who know me, know my pets are my family. They go everywhere with me and when one of them is sick it's extremely upsetting. My little Mischief had what was either a ruptured abscess or a puncture wound from our fence and I was luckily able to get a same day appointment and they treated him so well. Not only did Dr. Taylor take great care of my boy but his prices are so affordable. I was really nervous of having to dig into my savings to pay for Mischief's treatment but it was a lot cheaper than I was expecting. If you're looking for someone who will treat your pet with professionalism and compassion definitely go here. Can't wait till mischiefs cut is all healed up for our next family road trip.
Mikayla G.
This has been my go-to vet in Lubbock since I started going to college here and adopted two kitties. Normally they are really great and all of the staff is sweet and helpful- today when I went it was a little different.. The front desk staff was very nice and helpful, but the nurses who assisted with my cat in the checkup room were very standoffish and rude in demeanor. It was a younger girl with dark hair and a younger white male. Neither one of them said a single word to me, besides the male when he weighed my cat and told me i could take her out of the carrier and put her back in the carrier. He was very rough with my cat when holding her down on the table, especially when the doctor wasn't even in the room/there was no treatment occurring. There were also several times, when no one else was in the room, where he would take a hand off of the cat and aggressively blow the cat hair off of him.... just seemed weird for a vet staff member to do in front of a customer, or at all really. Tried to talk to him a little bit but didn't get anything in return. The main Doctor was very polite and seemed to be doing everything he could to treat my cat- no issues there. I was in for an emergency visit due to my cat throwing up blood after eating some foreign objects, a totaled $200+ visit. Including a convenience fee that no one told me about before I brought my cat in. I still paid it but nevertheless, If i'm paying over $200 anywhere, regardless of the service being provided, I expect a certain level of kindness and respect from the members/staff interacting with me. I think that's just common curtesy right next to good old southern hospitality. This should also apply no matter how much the customer is spending. I work in customer service and am probably around the same age as those nurses so I know it does not take a lot to be kind to someone, and it's not just a generational thing.
Dennise C.
I've been coming here a couple times here and honestly, 10/10 on both prices and service. Brought three of my pets here to get boosters and got all three for $160. You won't find anywhere better!!