About Churchwell Plumbing
Reviews for Churchwell Plumbing
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards open to all
Churchwell Plumbing has been a trusted plumbing service in Lubbock and the south plains since 1989. The company offers a wide range of plumbing services, including trenchless pipe repair, drain cleaning, water and gas leak repairs, sewer cleaning, and more. Known for their prompt and professional service, Churchwell Plumbing prioritizes customer needs by scheduling services around individual requirements and providing estimates before any work begins. Customers have praised Churchwell Plumbing for their expertise and commitment to quality. One client shared their experience of frustration with other plumbing companies, only to have Churchwell identify and fix a significant issue with a crack in their main line. The installation of an epoxy liner saved them money and avoided extensive digging. The staff, including technicians and office personnel, received high marks for being friendly, respectful, and informative throughout the process. Many reviews highlight the company's quick response times and professionalism, even when not in an emergency situation. Customers appreciate the thorough explanations of processes and upfront estimates. Their dedication to customer satisfaction has made Churchwell Plumbing a go-to choice for both simple and complex plumbing needs. Their commitment to high-quality work at affordable prices ensures that clients will return for any future plumbing issues, making them a reliable partner in the community.
Could not be happier with their service! They gave a quote for the service, did the work without issue, and didn't try to upsell me on things I didn't need. They were honest, no nonsense, and upfront about everything they were going to do. Also worked extremely fast and my yard was actually cleaner after they left! Could not recommend them enough I got 3 quotes from different companies in town and they were almost a 1/3 less than one quote I got that was going to destroy my yard and not fix any of it. Churchwell was able to do the job without wrecking my yard and tearing down my shed. PLUS they gave me a 10 year warranty on the work they did. What else do you need to...read full review
The plumbers that showed up were professional and got the job done in about half an hour, hauled away the junk and cleaned up. Would recommend their plumbing service, as it was the first company in Lubbock that didn't try to scam me.
The reason for 4 stars is their archaic payment system. If you want to use a credit card, they charge 2% of the invoice total.
In addition, the only way to pay is to call them with your card number
NEVER make customers jump through hoops! Make payments simple.
Use PayPal, Zelle or another electronic payment system. It is cheaper and error free, leaving the employee free to do more profitable things.
You can write the expense...read full review
After a year of being frustrated and having 4 other plumbing companies misdiagnose our problem, Churchwell came in, found the big problem, and fixed it! It ended up being a crack down the length of our main line.They installed an epoxy liner, which saved us money and prevented trenching through the length of the line.Blane was great to work with. His technicians were prompt, friendly, respectful, informative, and professional. They kept us updated & informed every step of the way. Patricia in the office was also warm, friendly, & helpful.I would highly recommend them for any of your plumbing needs, whether simple or complex. Don't waste your time & money on other companies...read full review