Reviews for MyEyeDr.
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
walk-ins welcome accepts credit cards
Ratings
Google: 4.5/5Map & Location
2304 Judson Rd, Longview
Directions Appointment Call Website Suggest an Edit

MyEyeDr. is a vision care provider that has received mixed reviews from its customers. While the doctors and clinical staff have been praised for their professionalism and quality of care, the front desk staff has been criticized for lacking in customer service and professionalism. Customers have reported having wonderful experiences with the doctors, who have been described as fabulous and able to provide effective treatments, such as fitting patients with contact lenses. The staff members, such as Chelsea Knox and Lynne Greene, have been commended for their kindness, patience, and for making customers feel special and attended to. However, some customers have had negative experiences with the front desk staff, who have been described as rude, unprofessional, and lacking in acknowledgment of customers. Customers have reported difficulties in getting through on the phone and feeling ignored when trying to sign in at the front desk. Overall, MyEyeDr. seems to provide high-quality medical care, but the customer service and professionalism of the front desk staff could use improvement to ensure a consistently positive experience for all customers.