About MyEyeDr.

MyEyeDr. is a vision care provider that has received mixed reviews from its customers. While the doctors and clinical staff have been praised for their professionalism and quality of care, the front desk staff has been criticized for lacking in customer service and professionalism. Customers have reported having wonderful experiences with the doctors, who have been described as fabulous and able to provide effective treatments, such as fitting patients with contact lenses. The staff members, such as Chelsea Knox and Lynne Greene, have been commended for their kindness, patience, and for making customers feel special and attended to. However, some customers have had negative experiences with the front desk staff, who have been described as rude, unprofessional, and lacking in acknowledgment of customers. Customers have reported difficulties in getting through on the phone and feeling ignored when trying to sign in at the front desk. Overall, MyEyeDr. seems to provide high-quality medical care, but the customer service and professionalism of the front desk staff could use improvement to ensure a consistently positive experience for all customers.

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Reviews for MyEyeDr.

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Jan 2026
Great experience at MyEyeDr! Molly was friendly, professional, and extremely helpful. She made everything easy and stress-free and clearly cares about her patients. Highly recommend!
Jan 2026
I had a fantastic experience at the MyEyeDr. office in Longview, and I cannot recommend them enough! From start to finish, the process was seamless, but what truly made my visit stand out was the incredible service provided by Maricela.

Maricela was professional, patient, and went above and beyond to ensure I was taken care of. She has a wonderful way of making you feel comfortable and valued as a patient. It is rare to find someone so dedicated to customer care, and her expertise made the entire appointment stress-free.
Dec 2025
Thanks to the amazing staff, I was able to get an exam today when I thought I wasn't going to. I had a bit of a freak out, and they made me feel right at home. They calmly took me back, and said not to worry. They got me taken care of got my eye exam done and treated me like I was part of the family. It was my first visit and they treated me like I had been going there for years. I definitely will be going back. I am so glad that I found this office in this team. I'd recommend them to anyone who would listen. The way they treat their patients is unmatched and unparalleled. They are knowledgeable, helpful, and got me fixed up right away!