About SERVPRO of Flower Mound/Lewisville
SERVPRO of Flower Mound/Lewisville provides 24-hour damage restoration services in Flower Mound, Lewisville, and nearby areas. Their offerings include water damage restoration, fire damage restoration, mold remediation, biohazard cleanup, and COVID-19 decontamination. With over 20 years of experience, they have assisted thousands of families and businesses. The staff is professional, knowledgeable and courteous, ensuring high-quality service. Customers appreciate the team's thoughtfulness and attention to detail, particularly in managing equipment safely during cleanup. Reviews highlight the excellent support from staff, including guidance through the mitigation process. A Licensed Mold Assessment Consultant praises their consistent updates and quality work, affirming that they can be trusted with referrals. They can be trusted with referrals and did not charge an arm and a leg. Megan was quick to help find a solution and went above and beyond. John and his staff were professional, knowledgeable and courteous, and went above and beyond. They made it "like it never happened"!
Servpro was so professional, kind, hardworking, and honestly it just felt to comforting having such a great team when you're dealing with something so stressful like a flood. The team was Tim, Danny, Larry, Trey and Jacob and they all were incredibly responsive and communicated so well, they've been so easy to get ahold and speak to which has also been very helpful and relieving too. They did a great job and explained everything and I feel as though my home was very well taken care of. Overall it Was a great experience and wonderful customer service and we feel so grateful for their time and care for both my home and family.
We had a water heater leak from the attic to the first floor. ServPro came out promptly and help us clean up and dry out. We appreciated their professionalism so much we hired them to do all the repairs to our home. They were always on time, worked hard to meet our timeline needs and did a fantastic job restoring our home. Additionally, they were very clean throughout the entire process.
John Mondy was very helpful in guiding me in a very professional way. I called in on Tuesday morning at 2:00 am, my mom's house was flooded. He took my call and the same day he sent the serve pro team to evaluate the damage with in-depth pictures and sketching of the whole house. The overall experience was very professional and explained very clearly to us. I highly recommend John and Serve Pro.