About 5 Star Floors
Reviews for 5 Star Floors
Write a reviewHours
Monday: 10AM - 7PM
Tuesday: 10AM - 7PM
Wednesday: 10AM - 7PM
Thursday: 10AM - 7PM
Friday: 10AM - 7PM
Saturday: 10AM - 5PM
Sunday: 12 - 5PM
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accepts credit cards
Five Star Floors is a highly-rated flooring business serving the greater Houston area. They offer a wide selection of over 50 brands of flooring and countertops to meet customers' design and budget needs. Customers praise Five Star Floors for their exceptional customer service, knowledgeable staff, and efficient installation process. The team is described as friendly, helpful, and dedicated to ensuring customer satisfaction. Reviewers highlight the company's willingness to accommodate rush jobs and their ability to work seamlessly with builders. Five Star Floors has a strong reputation for quality materials and workmanship, with customers consistently impressed by the professionalism and attention to detail shown by the team. Many customers choose to return to Five Star Floors for repeat business and recommend the company to others for their flooring needs.
Mike and his team did an excellent job remodeling our downstairs and kitchen! The guys went above and beyond like helping to move furniture and install appliances. All of the craftsmen were professional and did a great job! (Electric, plumbing, walls, paint, countertops and flooring). Thanks to Gabriel, Ramiro and the team for all the hard work!
From start to finish 5-Star floor has been amazing. We visited other stores and found the staff had almost zero product knowledge and even less idea of how to give a consultation.Hala and her staff on the other hand treated us like we were the only customers for the year. She was very pleasant, extremely knowledgeable and did not rush any aspect. In fact, we received numerous calls well before the installation to confirm each aspect discussed to ensure no changes were made/required.Further, she, the staff and installers integrated with our builder in a very efficient manner that resulted in zero delays or mistakes. I would not hesitate to use 5 Star floors and recommend...read full review
We needed a rush job and 5 star came through. We had a family member in hospice and while she was out of the room we needed the carpet replaced with vinyl plank. They helped out pick out the perfect floor (thanks Dana), the estimator came out Tuesday, the installer came out Wednesday and we had a floor for when our family member came home from the hospital on Thursday. I cannot recommend them enough. They bent over backwards for us. We used them 7 years ago for the house and we’d always go back to them. Highly recommend.