The care at this Clinic has been excellent. The following medical staff have helped my husband so many times: Dr Mangual has addressed all my husband's medical needs and his assistant Martin Gonzalez RN has also helped greatly with these needs. They both really care about their patients and have fantastic bedside manners. Physical therapist Dr Aker is also exceptional. He always has a great, cheerful attitude and has helped my husband progress very well since his surgery. It is such a relief to have some of the best care in Laredo and can't thank them enough for all they do. We could not ask for better care.
June 2023
The clinic is in a better place than it was in 2017/2018. The only provider I've had a problem with recently is the new psychiatrist. I submitted a lengthy complaint with the TVC health advocate, spoke to the MH team director, and she switched me to another psych.The prosthetics team out of Harlingen dropped the ball on my order. They should have provided the business that would give me my equipment payment but failed to do so for a month. I called the Washington Hotline after the patient advocate didn't answer my calls, and they immediately fixed it. The director of prosthetics reached out to me via email to apologize.My healthcare team and psych genuinely... read full review
May 2023
I never had a problem since going to the VA in Laredo, Texas. All the staff I encountered were very helpful. This is not my first rodeo with the VA, but I'm satisfied with the care. Gold
The care at this Clinic has been excellent. The following medical staff have helped my husband so many times:
Dr Mangual has addressed all my husband's medical needs and his assistant Martin Gonzalez RN has also helped greatly with these needs. They both really care about their patients and have fantastic bedside manners.
Physical therapist Dr Aker is also exceptional. He always has a great, cheerful attitude and has helped my husband progress very well since his surgery.
It is such a relief to have some of the best care in Laredo and can't thank them enough for all they do.
We could not ask for better care.
The clinic is in a better place than it was in 2017/2018. The only provider I've had a problem with recently is the new psychiatrist. I submitted a lengthy complaint with the TVC health advocate, spoke to the MH team director, and she switched me to another psych.The prosthetics team out of Harlingen dropped the ball on my order. They should have provided the business that would give me my equipment payment but failed to do so for a month. I called the Washington Hotline after the patient advocate didn't answer my calls, and they immediately fixed it. The director of prosthetics reached out to me via email to apologize.My healthcare team and psych genuinely... read full review
I never had a problem since going to the VA in Laredo, Texas. All the staff I encountered were very helpful. This is not my first rodeo with the VA, but I'm satisfied with the care. Gold