About Rapid Express
Rapid Express, a popular car wash business, has received a mixed bag of reviews from its customers. Many customers have praised the exceptional service they have received, with one customer noting that the staff went above and beyond to ensure their car was thoroughly cleaned, even insisting on running it through the wash multiple times. The monthly packages offered by Rapid Express have also been described as hard to beat. However, some customers have raised concerns about the impact the car wash has had on their vehicle's paint, with one customer noting that the wash has caused damage to the back area of their car. Additionally, some customers have reported issues with the efficiency of the drying process, with the new drying rack not performing as well as the previous one. Despite these concerns, many customers have found the membership to be worth the cost, with one customer stating that they get their money's worth. However, recent changes to the business, such as the removal of a fast pass lane and the addition of a tip box, have been met with some criticism. Overall, Rapid Express seems to provide a generally satisfactory car wash experience, with some areas for improvement. Customers have appreciated the good service and value, but have also noted some issues with the quality of the wash and the changes made to the business.
I use this car wash every time i’m in the kyle area. i’m a regional director and used to travel there often but don’t go as much now. i have the vip membership and loves how my car looks after i drive through. i also love that i get free air fresheners with my membership. people comment that my car looks hand washed and waxed! I definitely recommend! 👍🏽
my first time here & they took such good care of me! they would check in here & there & made sure my car was clean. i went through it three times until they were happy with it. i told them i didn’t mind but they insisted. exceptional service. thank you!!Service: Vacuuming
Since it’s a machine I know it’s not going to be spectacular but the membership is worth it and you definitely get your $$ worth
People try to cheat the system by tailgating and it messes up the queue but the employees fix it and they don’t mind fixing it
They stopped offering sprays recently and the cloths are not out as often anymore …