About Baylor Scott & White Clinic - Kyle
Reviews for Baylor Scott & White Clinic - Kyle
Write a reviewHours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Baylor Scott & White Clinic has garnered mixed reviews from patients, highlighting both exceptional staff and areas needing improvement. A significant point of praise is a staff member known for her patience and understanding. She took the time to listen to a patient’s concerns about canceling future appointments, demonstrating excellent customer service skills. The reviewer emphasized her warmth and problem-solving abilities, calling her a valuable asset to the clinic. On the other hand, some patients expressed dissatisfaction with the medical care received. One individual noted a rushed appointment and a prescription that conflicted with their health issues. Despite this, other reviews painted a positive picture of the physicians at the clinic. A patient shared a long-term relationship with previous doctors and found the new staff to be friendly and professional. They specifically highlighted a doctor who was attentive and caring, bringing a refreshing change to their healthcare experience. Another patient praised a physician for her genuine care and thoroughness, particularly in addressing urgent health concerns. This doctor was recognized for her ability to listen and validate patient feelings, showing a commitment to providing quality care. Overall, Baylor Scott & White Clinic is characterized by dedicated staff, some exceptional healthcare providers, and a commitment to patient-centered care, despite some concerns about appointment flow and medical decisions.
Dr Mawaha is a special type of Physican. She's not a in and out doctor. She is a genuine person who really cares about you and your problem. When I arrived at my first visit with out of control diabetes she went to work and over time she began her war on my condition. Today not only is under control but l am only a small dose of insulin dependency. I have a great A1C and it's always great to talk to her as well.
I love my PCP DR CASAS. SHE ALWAYS REFERS ME TO THE NEEDED SPECIALISTS AND I HAVE NEVER MET A SPECIALIST AT BSW WHO DISCOUNTS MY INTELLIGENCE OR MY CONCERNS! I AM TREATED THOROUGHLY AND WITH CARE AND DIGNITY.
I have to say this is the best Clinic I have ever been to. I'm not joking literally the best ever. And I'm 62 years old. Jenny was the original doctor and she was incredible that I saw and she transferred out and now I see Dr Cheyenne casas. Absolutely amazing personality and very thorough and possibly the most knowledgeable family doctor I've ever had the pleasure of meeting. To say she cares about her patience is an understatement three times she has called me on her personal time from her house to let me know about certain tests that have been done. Fortunately all we're good news but just the fact that she called me on her time was amazing. Also got to give a thumbs up to everybody else that works there the nurses the front receptionists are all very knowledgeable and helpful. I know this sounds like some kind of review that someone that works there would leave but that's not the case. When I get outstanding service I like to spread good news