Reviews for Aspen Dental
Write a reviewHours
Monday: 9AM - 7PM
Tuesday: 8AM - 5:30PM
Wednesday: 8AM - 5:30PM
Thursday: 8AM - 5:30PM
Friday: 8AM - 4:30PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.1/5 BBB: C-Aspen Dental
18900 I-35, Kyle
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I am a very fearful patient. Other than the numbing shots, for which apparently no one has invented a substitute, I really enjoyed my visit. And even with my very limited insurance, service still turned out to be within my budget. I really liked Dr, Liu. Now that the masks have been removed prior to actual service, I found her to be personable, very understanding and kind. All of the staff members are very professional and helpful. Thank you all.
I've only gotten checkups. My last experience they had me sit in the chair for 30mins to hear a quote to just remove my bottom braces. I couldn't just leave either because I still had my cleaning unfinished. I didn't get the quote.I've tried to contact them to schedule an appointment but they never answer the phone. They have several methods for NEW patients to make appointments but none for current except calling.
I had called for a quote regarding clear retainers, a lady said $300 total, so I set an appointment. The appointment comes I sat there for at least 1-2 hours just for them to say how the quote wasn’t correct as it was over 1,000 total for the clear retainers. There was ALOT of misinformation. they did meet me close to $300 due to it ($500).I called again to set an appointment to pick the retainers up, they told me a date and time, i never got a confirmation text or email regarding the appointment. I called, and it was never set, so the lady set it up and said how they will call me later that day to confirm it. The next day was the appointment and still hadn’t gotten...read full review