Reviews for Roto-Rooter Plumbing & Drain Services
Write a reviewFrom Roto-Rooter Plumbing & Drain Services
Hours
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Ratings
Google: 3.6/5
Nextdoor: 1 ❤️
Roto-Rooter Plumbing & Drain Services
209 W Avenue D, Killeen
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During the freeze my well pipes burst. I had no water in the house and all the plumbers were busy, plus many won’t do wells or outside city limits. I called Monday,and they set an appointment for Friday, but they didn’t make it because their previous appointment at an apartment complex ran the whole day. To make up, they sent one of their guys, James, after hours to fix it. He arrived 6:30, assessed the work needed, then drove back to Killeen to get the extra parts needed for a well. He finished at midnight, even though I’d told him several times to go home and finish it the next day. I’ve never had a plumbing service go above and beyond like this.
Kelvin was amazing to work with! He worked with my schedule and really tried hard to make sure that the project worked for me. He was always on time and friendly. Will request him again if I need any more plumbing work done!
Kelvin was an awesome guy, very professional and friendly. Appreciate how hard he worked to replace my hot water heater. If I need any plumbing again I’d definitely want Kelvin to return.