About Killeen Heating and Air Conditioning
Killeen Heating and Air Conditioning provides exceptional services, with technicians being prompt, polite, and helpful. Customers have noted that the technicians, like Joe and Brian, are knowledgeable and skilled at diagnosing problems quickly. Many customers appreciate their willingness to explain issues and offer tips for future prevention. However, some customers have had negative experiences with office employees, including unprofessional behavior. Despite this, the company's technicians continue to receive high praise for their responsiveness and professionalism. They provide quick solutions to customers' needs, often arriving faster than expected, even after hours. Overall, while some employees may need improvement, Killeen Heating and Air Conditioning's technicians demonstrate a strong commitment to customer satisfaction, making it a reliable choice for HVAC needs.
Excellent ,prompt and courteous service . I had a urgent matter that needed service asap. Josh and his technician came out the same day and repaired the air ducts and blower motor. Highly recommend !!
Man, I don’t even know where to begin! Killeen Heating and Air saved my butt. Went to kick on the heat for the first cold day of the year and nothing happened. I called a different local company first who said I had a bad zone controller and quoted me $1,000 to fix it. I ended up buying the $200 part myself and installed it correctly. Wouldn’t you know my heat still didn’t work. I decided to call Killeen Heating and Air who came out quick! They spent 10 minutes in my attic and found out that it was just a bad temperature sensor in the duct. As soon as he unplugged the sensor the heat kicked on! 5 stars not only for fixing my heat, but their kindness and respect...read full review
Absolutely wonderful company! We needed an entirely new system. They offered excellent recommendations for their products, great pricing and they were super fast installing! Totally professional, affordable, knowledgeable and efficient! 1000/1000 recommend calling for their services!