It is with extreme gratitude that I must thank DVM Sarah Kwon and the staff for the kind, considerate, empathic care they showed me and our calico cat, Nefertiti, during a walk-in visit on Friday 9-18-2021. Difficult decisions had to be made and everyone there showed a level of concern rarely seen today. From the rapid response to a question on their webpage to helping me with the grief of losing a pet by little things like a staff member waiting with Neffi in the exam room while I checked out to carrying our pet carrier to the car for me while I carried her remains. I had never visited this vet clinic but in the future, they will forever be our vet.
September 2021
All the staff members are kind and caring. They made the process of saying goodbye to my dear bunny as smooth & comfortable as possible. It only took one day for her cremated remains to be returned to us.
It is with extreme gratitude that I must thank DVM Sarah Kwon and the staff for the kind, considerate, empathic care they showed me and our calico cat, Nefertiti, during a walk-in visit on Friday 9-18-2021. Difficult decisions had to be made and everyone there showed a level of concern rarely seen today. From the rapid response to a question on their webpage to helping me with the grief of losing a pet by little things like a staff member waiting with Neffi in the exam room while I checked out to carrying our pet carrier to the car for me while I carried her remains. I had never visited this vet clinic but in the future, they will forever be our vet.
All the staff members are kind and caring. They made the process of saying goodbye to my dear bunny as smooth & comfortable as possible. It only took one day for her cremated remains to be returned to us.
friendly staff. short wait .