Reviews for Ellis Air Systems
Write a reviewFrom Ellis Air Systems
Hours
Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
Tips
accepts credit cards
Ratings
Google: 4.7/5 Facebook: 4.7/5 BBB: A+Ellis Air Systems
3513 Florence Rd, Killeen
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I cannot thank the Ellis tech that came out to my house and gave me a second opinion. I live out in Kempner so I originally called Airheads in Cove when I had an HVAC issue. They came and upsold me a bunch of things I didn't need, one being their "comfort care" where they come check your system every 6 months to ensure efficiency. I took the 1k hit and blamed myself for not being informed and not checking the prices/total their first visit. But when they came out to check my system 6 months later and all of a sudden I needed to pay another 2k I was not going to fall for that one again.I called Ellis and they came out the very next morning. My tech checked over my system...read full review
My "go-to" from here on. First, they say they open at 8 am. and when I called at straight-up 8 am., they WERE! Then, they were here by 2:15 and solved the problem in about a half hour. Wendel (SP?) was excellent.
New build with an arctic blast weekend-perfect time for the heat to go off. Luckily for me (and my animals), Ellis was able to come out and reprogram the unit that same day. Mr. Barron was exceptionally professional, thorough as he checked all things (thermostat, breakers, unit), and expertly got the heat blowing again.Those answering the phones were also very reassuring and supportive. Highly recommend!