About Mclendon Cleaners
McClendon Cleaners is a notable dry cleaning service located in Kilgore, TX, offering a range of professional services including laundry, clothing alterations, wedding dress preservation, leather cleaning, area rug cleaning, and comforter and bedding cleaning. Customers appreciate the straightforward self-serve system and the convenience of 24/7 access, which enhances their overall experience. Many reviews highlight the outstanding customer service, with personalized interactions and prompt responses from the owner. While the quality of work is generally praised, some customers recommend planning ahead for cleaning needs due to occasional delays. The automated dropbox and pick-up system has been described as cool and easy to use, contributing to customer satisfaction. Emails with discounts have also been appreciated, reinforcing the business's commitment to customer care and integrity. Overall, McClendon Cleaners is recognized for its efficient service, quality results, and dedication to keeping garments and household items looking their best, making it a preferred choice for residents in Kilgore and surrounding areas.
Did a great job on cowboy clothing! Starching was good! I had to call to get help with the automated pickup and they talked me through it! I got my clothes & made it to the Rodeo in Lufkin!
I tried this dry cleaning service for the first time and had a great experience. The self-serve system is straightforward, and being open 24/7 makes it extremely convenient. Everything exceeded my expectations, and I’ll definitely be using them again.
So I just moved to town a few weeks ago. When I stumbled across this automated cleaners that seem too good to be true. But it in fact is not too good to be true it is amazing. The most amazing part is the customer service. Even though it's virtually contactless if you want it to be I had a great interaction via email with the owner. After my first order I received an email with a coupon for 50% off. I went ahead and took the rest of my dry cleaning which was about $150. When I went to go pick up my credit card was already saved to the file so I was not able to apply the coupon and was charged the full amount. This is perfectly fine though because the service and the quality...read full review