Imperial Cleaner

May 2023

I have been using this business for years and they have went above and beyond with service and I love the professionalism...aways friendly and I love visiting with the owners and staff...

May 2017

I don't know the owners' names but I know these folks have been in Kilgore since before I moved here 13 years ago. Didn't use them until a few years ago because I had other companies I'd used before. It was surprising when the second or third time I walked in, the lady co-owner filled in my name on the ticket without having to ask my name
Soon, she had my laundry orders already hanging on the pick up rack, when I walked in the door, having seen me before I walk in, knowing my name and responding immediately. Shockingly good customer service. They even get the cuffs right on my shirts, taking the time to use the shirtsleeve equipment instead of saving time as most...read full review

Jul 2016

We have been a customer for 10 years. They are an excellent cleaning service. They will repair shirts - missing buttons, tears, etc. Very friendly staff. No complaints in 10 years and we use them weekly. They have even stayed late for me when I called and was on the way and needed to pick up my cleaning. Now that's customer service!