Everyone we encountered at this facility was very friendly, polite, and super nice! From the time we checked-in until we checked out. The tech, David, was awesome and the Doc was one of the best vets I’ve been to. I recently had a bad experience with a previous vet at a new place closer to home, so the doc’s bedside manner at Vetco was vastly better. Will definitely be coming here from now on!
imaniii
Jan 2026
It was great !! Loved the doctor and tech they were both amazing
Jessica Vick
Jan 2026
LOVED the Dr! Jessica Nelson was sooo sweet and patient with my eldest dog. He was there for anxiety issues and she took her time with him and explained the meds he would be getting and what to expect. I will definitely be taking my other dogs to her!
Teresa Garza
Dec 2025
Amazing!!! Excellent care!!!
Joseph Teixeira
Nov 2025
Great Service every time I come in with Rory!!
Jessica Rabon
Oct 2025
The only reason a 2 star is because the manager was phenomenal and really tried to work things out. The Dr. never came into the room with me and my pup to discuss any of the issues we had that day
Isabella Guerra
Oct 2025
I did not have a great first experience here a few weeks ago. I arrived for my 10 AM appointment and no one was at the front desk, so I hit the call button to let them know someone had arrived. I waited 10 mins but no one came out. I pressed the call button again. This time someone opens a door and says, “Someone will be right with you”, in an extremely annoyed tone. If it was such an inconvenience to hear the bell a second time, maybe someone should have given a response the first time it rang. After that, I still ended up waiting until almost 10:40 to be seen by the tech. My cat had what I suspected to be a broken or dislocated toe. The tech took her into another room for examination. The doctor eventually came into the room to advise me that she was unable to properly examine the toe because my cat would become very agitated when they attempted to check it out. So there’s no way for her to tell what’s wrong. Of course a cat is going to get upset if you’re trying to touch a wounded body part. Yet they just give up. They don’t allow the exam to happen in the same room as the owner who can assist in keeping their own pet calm. They just say oh well I’m not able to see it. She offered to keep my cat and do x-rays for $700 or she could give me 3 days worth of medication for inflammation. I obviously took the medication and left. I went to a different clinic the following week and was able to get the exam, x-rays, and 2 weeks worth of 2 medications for $266 from a doctor who was genuinely kind and helpful. So I would not recommend this Vetco hospital to anyone. The doctor does not seem like she cares. The only decent thing about this visit was that for first time appointments you get a coupon to waive the exam fee.
Annette Murray
Sep 2025
Great service. Elizabeth is truly the BEST tech. Dr. Brister thoroughly explained everything pertaining to my pet dog. They all love caring for pets. I am grateful for all the wonderful service.
Detrick Hampton
Aug 2025
Elizabeth is an amazing Tech at 2844 W Grand Pkwy N Katy, TX 77449
John Lopez
Aug 2025
Always a pleasure to work with the staff. They are courteous and informative.
Vanessa M.
Everyone we encountered at this facility was very friendly, polite, and super nice! From the time we checked-in until we checked out. The tech, David, was awesome and the Doc was one of the best vets I’ve been to. I recently had a bad experience with a previous vet at a new place closer to home, so the doc’s bedside manner at Vetco was vastly better. Will definitely be coming here from now on!
imaniii
It was great !! Loved the doctor and tech they were both amazing
Jessica Vick
LOVED the Dr! Jessica Nelson was sooo sweet and patient with my eldest dog. He was there for anxiety issues and she took her time with him and explained the meds he would be getting and what to expect. I will definitely be taking my other dogs to her!
Teresa Garza
Amazing!!! Excellent care!!!
Joseph Teixeira
Great Service every time I come in with Rory!!
Jessica Rabon
The only reason a 2 star is because the manager was phenomenal and really tried to work things out. The Dr. never came into the room with me and my pup to discuss any of the issues we had that day
Isabella Guerra
I did not have a great first experience here a few weeks ago. I arrived for my 10 AM appointment and no one was at the front desk, so I hit the call button to let them know someone had arrived. I waited 10 mins but no one came out. I pressed the call button again. This time someone opens a door and says, “Someone will be right with you”, in an extremely annoyed tone. If it was such an inconvenience to hear the bell a second time, maybe someone should have given a response the first time it rang. After that, I still ended up waiting until almost 10:40 to be seen by the tech. My cat had what I suspected to be a broken or dislocated toe. The tech took her into another room for examination. The doctor eventually came into the room to advise me that she was unable to properly examine the toe because my cat would become very agitated when they attempted to check it out. So there’s no way for her to tell what’s wrong. Of course a cat is going to get upset if you’re trying to touch a wounded body part. Yet they just give up. They don’t allow the exam to happen in the same room as the owner who can assist in keeping their own pet calm. They just say oh well I’m not able to see it. She offered to keep my cat and do x-rays for $700 or she could give me 3 days worth of medication for inflammation. I obviously took the medication and left. I went to a different clinic the following week and was able to get the exam, x-rays, and 2 weeks worth of 2 medications for $266 from a doctor who was genuinely kind and helpful. So I would not recommend this Vetco hospital to anyone. The doctor does not seem like she cares. The only decent thing about this visit was that for first time appointments you get a coupon to waive the exam fee.
Annette Murray
Great service.
Elizabeth is truly the BEST tech.
Dr. Brister thoroughly explained everything pertaining to my pet dog. They all love caring for pets.
I am grateful for all the wonderful service.
Detrick Hampton
Elizabeth is an amazing Tech at 2844 W Grand Pkwy N Katy, TX 77449
John Lopez
Always a pleasure to work with the staff. They are courteous and informative.