About uBreakiFix - Phone and Computer Repair
uBreakiFix by Asurion in Katy, TX, specializes in electronics repair, including cell phone, screen, game console, tablet, and computer repair. Their in-store repairs are typically completed within an hour. Customers praise the business for high-quality repairs and fast service at a lower price than elsewhere. Reviews highlight how easy it is to schedule appointments, with repairs completed on time and staff being knowledgeable and friendly. For example, the staff, including Jeremy, provide quality guidance and excellent service throughout the repair process. Customers also note that the technicians are able to fix issues that other places, like Verizon, cannot, such as opening phones and repairing connections, often at no extra cost. The store is known for helping with insurance claims and quickly resolving problems, making it a trusted choice for electronics repairs.
Awesome service, Ivan, the manager was very helpful in resolving the issue with handling my phone repair with Asurion. He expedited to have my phone repaired before closing on a Saturday night knowing that I had to leave out of town. I highly recommend them. Thank you so much!!
They were really transparent about the process of fixing my phone. As of the time that I am posting this, they don't have mobile pay, but they can enter cards in manually if you forget your wallet like I did.
I visited that store a few times before inquiring for the battery I needed and never had it. I was lucky at my last visit when they finally had it available and did the replacement. I didn't like that the guy wanted me to give him my phone unlocked and then he took it to the back, where I could not see what he was doing with my personal data. It seems like nothing happened, but is still concerning.